Track My Order

After your order ships, you will receive a Japan Post tracking number by email. Enter it on the Japan Post website — status updates every few hours.

If your package is delayed beyond the expected delivery window, contact us and we will submit an investigation request to Japan Post.

How to track

  1. 1Receive the tracking number email after your order is dispatched
  2. 2
  3. 3Paste your tracking number into the «Tracking Number» field — you will see the full shipment route