Track My Order
After your order ships, you will receive a Japan Post tracking number by email. Enter it on the Japan Post website — status updates every few hours.
If your package is delayed beyond the expected delivery window, contact us and we will submit an investigation request to Japan Post.
How to track
- 1Receive the tracking number email after your order is dispatched
- 2Open the Japan Post Tracking site:https://trackings.post.japanpost.jp/services/srv/search/?locale=en
- 3Paste your tracking number into the «Tracking Number» field — you will see the full shipment route